Acknowledgements
The authors wish to thank Henry Franken and Dick Quartel of Bizzdesign, Bill Estrem of Metaplexity, and Chris Forde of The Open Group for their thorough and thoughtful reviews of the first version of this Case Study.
The authors wish to thank Henry Franken and Dick Quartel of Bizzdesign, Bill Estrem of Metaplexity, and Chris Forde of The Open Group for their thorough and thoughtful reviews of the first version of this Case Study.