Outcome and Benefits

Results Achieved

  • As of now, 25-plus e-services, citizen services, and application systems are using the National e-Service Bus to provide/consume data and information

    A list of e-services, citizen services, and application systems is provided in services and systems connected with the National e-Service Bus section. Four to five government application systems and e-services are in the pipeline to connect to the National e-Service Bus.

  • In the e-Government Development Index (EGDI) ranking, Bangladesh has improved 37 steps in the last four years (111 at 2022 from 148 at 2014)[1]

  • The ICT Division has put a specific focus on the BNDA guidelines to promote and boost usage of the National e-Service Bus

  • The Cabinet Division and ICT Division have agreed to promote the National e-Service Bus to connect important and heavily used citizen services/e-services

    Government agencies have started asking the BCC to connect citizen services and application systems with the National e-Service Bus.

  • The BCC won the President Award in 2018 from The Open Group in the “Government Enterprise Architecture” category for establishing the BNDA

  • The BNDA and e-GIF have won the award from the International Telecommunication Union (ITU) in the World Summit on the Information Society (WSIS) Prizes 2019 competition

System/Services Connected to the National e-Service Bus

The National e-Service Bus works with a producer-consumer approach: some services provide services to the National e-Service Bus and some application/systems will consume services through the bus. The following sections contains important systems/services connected (this is an increasing list) with the National e-Service Bus and categorized as service producers and consumers.

Service Providers

  • NID system – Owner: Bangladesh Election Commission (BEC)

  • Birth and Death Registration system – Owner: Office of the Registrar General

  • Pay-Fixation system – Owner: Finance Division

  • e-Primary system – Owner: Directorate of Primary Education (DPE)

  • Blockchain Platform – Owner: BCC

  • Geospatial Open Data Sharing Platform (GeoDASH) Platform – Owner: BCC

  • Data Analytics Platform – Owner: BCC

Service Consumers

  • e-Recruitment system – Owner: BCC

  • Porichoy.gov.bd[2] – Owner: ICT Ministry

  • Government Resource Planning (GRP) software – Owner: BCC

  • Digital Service Book system – Owner: DPE

  • Foodgrain Procurement Management system – Owner: DG Food Office

  • Digital Municipality Service system – Owner: Local Government Division

  • National Telecom Monitoring Centre (NTMC) application system[3] – Owner: NTMC

  • Training Management System (TMS) – Owner: BCC

  • e-Mutation system – Owner: Aspire to Innovate (A2I), Ministry of Land

  • Ek-Sheba Sarkar – Owner: A2I

  • Integrated Service Delivery Platform (ISDP) – Owner: A2I

  • e-KYC system – Owner: A2I

  • e-Nothi application – Owner: A2I

  • Grievance Redressal System (GRS) – Owner: Cabinet Division

  • ekPay – Payment Gateway – Owner: A2I

  • Land Information and Service Framework (LISF) – Owner: A2I

  • NDC Help Desk – Owner: BCC

  • Electronic Construction Permit (ECP) system – Owner: Rajdhani Unnayan Kartripakkha (RAJUK)

  • Department of Social Services (DSS) application system – Owner: DSS

  • MyGov platform – Owner: A2I

  • Certifying Authority Management system – Owner: BCC

Benefits

Technical

  • First of a kind: the first ever SOA-based middleware platform owned by a government entity of Bangladesh

  • Reusable: helps government agencies to access and reuse other government databases and systems

    The National e-Service Bus has set up a standard set of integration mechanisms, technologies, and protocols.

  • Co-systems integration: helps to remove interoperability issue among citizen services, e-services, and government application systems

    Provides a secure and reliable mechanism to exchange data between citizen services and government application systems.

  • Process simplification: simplifies the process of reusing the government database and systems

    The Covid-19 vaccination in Bangladesh (Surokkha) took technical assistance from the Porichoy/BNDA team to consume NID API for verification during the Covid-19 vaccine registration.

Non-Technical

  • Social impact: the National e-Service Bus has a significant social impact through transparency and through a secured way of digital on-boarding (Porichoy service)[4] for identifying/authorizing end users/other Government of Bangladesh services

    Also, the National e-Service Bus does not cache any data/information during an API call execution. As identities are checked electronically, it helps to avoid issues and malpractices related to manual paper-based identity verification.

  • Environmental impact: the National e-Service Bus is in line with a universal “Go Green” initiative

    Porichoy is an innovative online cloud-based service that requires no hardware or software purchase. Organizations can verify prospective users and clients electronically via the National e-Service Bus. In this way, it is minimizing the use of paper to a great extent.

  • Pandemic: during the Covid-19 pandemic, the Covid vaccine management system Surokkha needed to verify citizen authenticity via NID verifications

    In Bangladesh, citizen authenticity is determined by NID. After a lot of discussion and analysis of success scenarios of the National e-Service Bus, Surokkha was connected with the National e-Service Bus for NID verification during citizen registration, and was scaled up smoothly to verify 12 crore-plus NID verification for the Surokkha system.[5]